Cancellation Policy
At [Shahvaiz Enterprises], we strive to provide exceptional customer service and satisfaction with every purchase. We understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy outlined below:
Cancellation Window: You may cancel your order within 24 hours of placing it. Any cancellation requests received after this period may not be accommodated.
Cancellation Procedure: To cancel your order, please contact our team via email at shaent30@gmail.com or call us at [+923046267381]. Please provide your order number and reason for cancellation.
Orders cancelled within the 24-hour window are eligible for a full refund.
Orders cancelled after the 24-hour window may be subject to a cancellation fee or partial refund at our discretion, depending on the stage of processing.
Refund Process: Once your cancellation request is approved, refunds will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Custom Orders: Please note that custom orders, personalized items, or items with customization requests may not be eligible for cancellation once production has begun. In such cases, cancellation requests will be assessed on a case-by-case basis.
Changes to Orders: We understand that you may need to make changes to your order after it has been placed. While we cannot guarantee changes can be accommodated, please contact us immediately within 24 hours, and we will do our best to assist you.
Force Majeure: We reserve the right to cancel orders or delay shipments in the event of unforeseen circumstances such as natural disasters, strikes, or other force majeure events beyond our control. In such cases, we will notify affected customers promptly.
Policy Updates: [Shahvaiz Enterprises] reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or informed by email.
By placing an order on our website, you acknowledge that you have read, understood, and agree to abide by our cancellation policy.
If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us. We’re here to help!
Shahvaiz Enterprises
https://www.shaent.com
admin@shaent.com
P.NO: +923046267381